Frequently asked questions
Where can I buy the Sirocco capsules?
You can order coffee capsules from our Online-Shop or buy them directly from us in Schmerikon.Click here for other point of sale.
Do I need a special coffee machine for the Sirocco capsules?
No, our coffee capsules are compatible with all standard household coffee machines based on the Nespresso®* system.
*Nespresso is a third-party brand which is not affiliated in any way with A. Kuster Sirocco AG.
What is the shelf life of Sirocco capsules?
Benefiting from an innovative manufacturing process using biodegradable raw materials, Sirocco capsules are optimally aroma sealed, have a long shelf life (up to 12 months), and ensure perfect coffee enjoyment at all times. While a “best before” date is printed on the back of each capsule pack, it is best to savor your coffee soon after purchase to fully enjoy the fresh Sirocco coffee experience.
What do the different intensity grades mean?
The digits do not refer to the caffeine content, but are an indication of the relative intensity of the taste and body of every type of coffee. A 7, for example, indicates a slightly shorter roasting that emphasizes fruity flavors. A 10, on the other hand, stands for a longer roasting and a darker, more intense aroma profile. All levels are designed for espressions.
Can I have my purchase delivered abroad in the web shop?
No, at the moment we can only send our products within Switzerland and the Principality of Liechtenstein.
Does sirocco coffee come from sustainable cultivation or fair trade?
We have been paying special attention to ethical and ecological sustainability for decades - long before this has become a trend. Thanks to many years of partnerships with the planters in the growing countries, direct trade and promoting fair prices and trade practices, we are able to acquire the best raw coffee.
The high effort for the efforts in functioning infrastructure in the village communities- from numerous social and educational projects to ecological wastewater management- and binding quality standards guarantee the top quality that we offer you roasted every day.
Where are the sirocco capsules manufactured?
The high -quality coffee beans are freshly roasted every day in our roasting in Switzerland, carefully ground and in capsules. State-of-the-art technology enables the best coffee quality to be packed in our home compostable capsules.
What material does the SIROCCO capsules consist of?
The sirocco capsules are made of biodegradable material from renewable raw materials. Both the capsules and the aromas seal are completely aluminum -free and contain no petroleum -based plastic. The Sirocco capsule is environmentally friendly and our Swiss premium coffee can be enjoyed with a clear conscience.
How do I best keep the Sirocco capsules?
Moisture, larger temperature fluctuations and sunlight can affect the taste and durability. We recommend storing the capsules dry, in front of direct solar radiation and at room temperature.
How do I dispose of the sirocco capsules?
Both the Sirocco capsule and the aromas seal are completely aluminum-free and are produced CO2-neutral. The capsules are home-compostable. If this option is not given, you can safely dispose of the used capsules with the waste of house.